Refund policy
Our Policies
Refund Policy
- At Afrodite, we are committed to ensuring your satisfaction with every purchase. However, if for any reason you are not completely satisfied with your order, we offer a flexible return and exchange policy.
- offer a 7-day return window from the date you receive your purchase.
- Afrodite will provide a refund or exchange equivalent to the cost of the returned items.
- We kindly ask that all returned items be complete, unused, in perfect condition, and repackaged in their original packaging.
- Please note that items purchased on sale are not eligible for refund or exchange.
- Unless the item is defective, the cost of return shipping will be your responsibility.
- By law, you have the right to cancel your purchase within seven working days from the delivery date.
- Any eligible refund will be processed through the original payment method within 10 working days of receiving the returned items.
“Please contact us directly to initiate a return or exchange. Ensure the item is securely packaged and returned to us within seven working days from the delivery date. Unfortunately, we cannot accept returns of items that have been used or damaged, and we are not responsible for items lost or damaged during return transit. Your statutory rights remain unaffected.”
